06-14-2020 10:27 PM - last edited on 01-16-2024 12:59 AM by ZenBot
06-15-2020 10:10 PM
07-14-2020 05:16 AM
victor2020I have done the same thing as you told but after sometime it get back to the same positionHi, kindly help us with the following information to find a solution to your query.
1. Firmware version your device is on.
2. Elaborate more on your concern.
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup.
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