[Bug Report] SafetyNet Failed

[Anonymous]

Version .438 beta 5 A10


1. CTS profile match - fail
2. Device not certified in Google Play Store

[Christine_ASUS]

Hi drshtmstry
Thank you for your asking. Kindly refer to the values of my device on V438 as below:
- CTS profile match: Pass
- Google Play Store: Device is certified

Kindly provide the information below so that we can better assist you.
1. Have you ever rooted or unlocked your device?
2. Did the issue appear on your previous firmware version? What is your last firmware version?

[Anonymous]

Christine_ASUS

Hi drshtmstry

Thank you for your asking. Kindly refer to the values of my device on V438 as below:

- CTS profile match: Pass

- Google Play Store: Device is certified

Kindly provide the information below so that we can better assist you.

1. Have you ever rooted or update your device?

2. Did the issue appear on your previous firmware version? What is your last firmware version?

View post

Previous version was WW-16.2017.2009.087 Android Pie Stable.
Never rooted my phone.
Didn't have both problems on last version.
I am not the only user, many other users are also reporting same problem.
This is not an expected behaviour for company's Stock ROM.
Even after doing Factory Reset from Recovery Menu, still have same problem.

[Anonymous]

Christine_ASUS

Hi drshtmstry

Thank you for your asking. Kindly refer to the values of my device on V438 as below:

- CTS profile match: Pass

- Google Play Store: Device is certified

Kindly provide the information below so that we can better assist you.

1. Have you ever rooted or update your device?

2. Did the issue appear on your previous firmware version? What is your last firmware version?

View post

1. Never rooted my phone.
2. Didn't have this error in last firmware. Last firmware was .087 stable pie.

[Anonymous]

Christine_ASUS

Hi drshtmstry

Thank you for your asking. Kindly refer to the values of my device on V438 as below:

- CTS profile match: Pass

- Google Play Store: Device is certified

Kindly provide the information below so that we can better assist you.

1. Have you ever rooted or update your device?

2. Did the issue appear on your previous firmware version? What is your last firmware version?

View post

Every firmware released officially should have no compromise in security.
Very disappointed in Asus, even after 1 year of beta update you are not near stable bug free update.