04-27-2020 01:04 PM - last edited on 01-16-2024 01:18 AM by ZenBot
05-05-2020 02:44 PM
THANAKUMARESOur bad luck we bout this device 🤬@Sanju @Sanju @charlyjohnybravo
I went to ASUS authorized service center, they also checked and put OS android 9 and 8. its not working. They said might be a motherboard issue. So They advised me that instead of changing the board, please buy a new mobile.
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05-06-2020 07:43 AM
SanjuI m from Tamilnadu. I have checked this in ASUS authorized service center in Erode district (TamilNadu)https://zentalk.asus.com/en/discussion/comment/77502#Comment_77502
Didn't you ask who to be blamed for this mishap while an update broke the device which is in no sense your fault like an external damage attempt!
Hundreds of users are currently living without their Max Pro M1 and M2 and all of those people who suddenly got bootloop issue,they started facing the same only after an update. Who to be blamed here?
Kindly confirm from where you are.
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05-06-2020 08:36 AM
THANAKUMARESI am from Erode Dt only. in practical its difficult to get a device replaced. May be you can check with other authorized service centerhttps://zentalk.asus.com/en/discussion/comment/77512#Comment_77512
I m from Tamilnadu. I have checked this in ASUS authorized service center in Erode district (TamilNadu)
Can you guys please suggest what to do now. Im totally confused.
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05-06-2020 09:40 AM
vckanandvppNo My warranty expired already. And I have checked ASUS authorized service center only. In Erode, only one is there. Gayathri electronis. And Im from sivagiri only. @vckanandvpp and you are from?https://zentalk.asus.com/en/discussion/comment/77841#Comment_77841
I am from Erode Dt only. in practical its difficult to get a device replaced. May be you can check with other authorized service center
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05-06-2020 07:37 PM
THANAKUMARESAs per my knowledge , there is no escalation procedure i had seen in ASUS website. So chances are very less to get your phone replaced or repaired. Only way is to buy new mobile. Your phone warrenty expires means 100% there is no chance of replacementhttps://zentalk.asus.com/en/discussion/comment/77847#Comment_77847
No My warranty expired already. And I have checked ASUS authorized service center only. In Erode, only one is there. Gayathri electronis. And Im from sivagiri only. @vckanandvpp and you are from?
device replacement is the only option? or any possible way please let us know.
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