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Star II
Please tell us some basic information before asking for help:
Model Name: Asus Max Pro M2
Firmware Version: Updated
Rooted or not: Not Rooted
Frequency of Occurrence: from today
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My Charging Stops at 68% and The led light Turns red and Green..Please enable an Update regarding this


Zen Master III
Hi, we’d request you to follow these below steps to resolve the charging issue you’ve been facing.
1.      Try using another charger to charge the device and see if the device is charging normally.
2.      Use your original charger to charge another device and see if there are any abnormalities in charging the other device.
3.      If there is no problem with the charger, take a full backup of the device and perform a factory reset.