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Battery drain,heating aur ekdum slow charging

bhavinvyas247
Star I

‎09-13-2020 11:08 AM

Ye problem new update build 084 se ho rahi ha jab se ye naya update kiya hai tab se achanak battery drain over heating aur slow slow slow charging ki problem chalu ho gaye hai .ye problem new update build 087 update karne ke bad bhi khatam nahi hui.AB KYA KARE ....
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1 REPLY 1

victor010
Zen Master III

‎09-14-2020 03:22 AM

Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/
4. Last option would be to visit the service center to have
a check. Locate here: https://www.asus.com/in/support/Service-Center/India

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