BATTERY BUG IN ZF MAX PRO M2

[YASAA]

Please tell us some basic information before asking for help:
Model Name:ASUS ZENFONE MAX PRO M2
Firmware Version:
Rooted or not:NO
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
OK I AM GETTING THIS WIERD BUG WHERE THE PERCENTAGE OF BATTERY IS JUMPING FROM XYZ% TO 50%
I DON'T KNOW WHAT TO DO 😭 ITS REALLY ANNOYING
SOMETIMES THE PERCENTAGE GETS STUCK ON XYZ%
E.G NOW ITS STUCK AT 99% AND SUDDENLY IT GOES TO 97% AND AGAIN GOES TO 99%
PLEASE SOMEONE HELP ME WITH THIS
I CAN'T GO TO SERVICE DUE TO LOCKDOWN

[YASAA]

NOW IT IS GETTING WORSE PHONE IS SWITCHING OFF SUDDENLY AT ANY TIME
I HAVE DONE CALIBRATION BUT THE CONDITION IS SAME

[YASAA]

victor2020

Hi, we'd request you follow the below steps:

1. Clear system cache.

2. Try the same under safe mode:

Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

3. If still you face the issue factory reset your phone after taking a full backup.

Recalibrate battery

To recalibrate battery, charge your phone to 100% without interruption.

then discharge it normally till 0%(phone gets switched off).

charge it to 100% in switched off condition and keep it in that state for a little more time.

now switch on your phone in charged condition and unplug when ASUS logo appears.

keep the phone unused for 5 mins.

you will get far better battery life as the battery stats.bin file will be updated.

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NOW IT IS GETTING WORSE PHONE IS SWITCHING OFF SUDDENLY AT ANY TIME
I HAVE DONE CALIBRATION BUT THE CONDITION IS SAME
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[veeharish2005]

YASAA

https://zentalk.asus.com/en/discussion/comment/91171#Comment_91171

NOW IT IS GETTING WORSE PHONE IS SWITCHING OFF SUDDENLY AT ANY TIME

I HAVE DONE CALIBRATION BUT THE CONDITION IS SAME

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Please take it to a service center.