Audio issue

[KUL]

Whenever i call to some numbers i didn't here their voice, its very low volume i hve to put phone on speaker for conversion.
Can you solve issue or any resolution...

[victor010]

Hi, kindly help us with the following information to find a solution to your query.
1.  Name of the Asus device you are using.
2.  Firmware version your device is on.

[KUL]

Victor01_ASUS

Hi, kindly help us with the following information to find a solution to your query.

1.  Name of the Asus device you are using.

2.  Firmware version your device is on.

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Max pro m2
PKQ1.WW_phone-16.2017.2009.097-20200826

[vfebrian6661]

KUL

https://zentalk.asus.com/en/discussion/comment/119753#Comment_119753

Max pro m2

PKQ1.WW_phone-16.2017.2009.097-20200826

View post

Well.. im on that firmware too but i dont have that issues in my phone, maybe you need to clear cache partition

[Yachendra]

KUL

Whenever i call to some numbers i didn't here their voice, its very low volume i hve to put phone on speaker for conversion.

Can you solve issue or any resolution...

Audio issue

Try SIMMI test and check whether "Receiver Test" is pass and you able to hear voice clearly in test.
If fail, try factory reset the device and check once And even it didn't work then there will be issue with the Receiver. Visit service centre and get the device repaired.