Audio issue
KUL
Level 1
Whenever i call to some numbers i didn't here their voice, its very low volume i hve to put phone on speaker for conversion.
Can you solve issue or any resolution...
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KUL
Level 1
Whenever i call to some numbers i didn't here their voice, its very low volume i hve to put phone on speaker for conversion.
Can you solve issue or any resolution...
Comments
Hi, kindly help us with the following information to find a solution to your query.
1. Name of the Asus device you are using.
2. Firmware version your device is on.
Max pro m2
PKQ1.WW_phone-16.2017.2009.097-20200826
Well.. im on that firmware too but i dont have that issues in my phone, maybe you need to clear cache partition
Try SIMMI test and check whether "Receiver Test" is pass and you able to hear voice clearly in test.
If fail, try factory reset the device and check once And even it didn't work then there will be issue with the Receiver. Visit service centre and get the device repaired.
Your ear speaker may be filled with dirt or fluids, or it may be broken, try cleaning it first if it's same then try contacting repair service.
Not on every call only some jio numbers...