05-26-2020 07:38 PM
07-09-2020 07:42 PM
argiliusHi argilius,was hoping it will fix no bass in headphones issue. but no. not this time either. waiting for months and months. never-never-never-never-never asus phone again.
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07-09-2020 07:46 PM
geovimHi geovim,Hai Asus Team
Thank You for Android 10 update.I am an asus zen phone max pro M1 User before and I upgraded to zen phone max pro M2.
The update was amazing and phone was superb. I am facing a major problem from this update. The sound of ring tone was gone by 80%. and also media volume is gone. The ring volume is emergency. Please do a solution for this bug and give a update.
And also consider to add VoWifi if possible
Also we are expecting a zenphone max pro M3 ASAP
Thanks Regards
Georgi
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07-09-2020 07:57 PM
andy1965Hi andy1965,good night I have a Max pro M2 and after the update of android 10 some errors appear in the call, it is heard very far as if I had an additional 15% intentionality the battery runs out very quickly when you are on the internet for about 2 hours, It consumes the battery very quickly, the Audio from the microphone dropped to 50% pitifully, listening to a video is a disaster, facial recognition works, the fingerprint works, the improvements look good in terms of the camera, very poor I would like will release a new performance for android 10.
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07-10-2020 05:03 AM
Y_ASUSThe volume from earpiece is low in public places its very difficult to hear. Please increase the earpiece volumehttps://zentalk.asus.com/en/discussion/comment/92015#Comment_92015
Hi andy1965,
in the call, it is heard very far as if I had an additional 15% intentionality -> Do you mean the volume you hear from the earpiece is low in a call? Does it happen when calling different persons?
the battery runs out very quickly when you are on the internet for about 2 hours, It consumes the battery very quickly
--> To monitor the battery usage, please go to Settings>>Battery>>More>>Battery usage, and stop or reinstall the high battery usage apps.
These are our suggestions to improve the battery drain problem: https://www.asus.com/IN/support/FAQ/1041741
These are our tips to maintain a healthy battery using habit: https://www.asus.com/in/support/FAQ/1009546
If your phone is over one year of use, you may go to service center to check the battery health (life cycle remain), and check if replacing a new battery is needed.
the Audio from the microphone dropped to 50% pitifully
--> Do you mean the volume recorded from the microphone is low?
listening to a video is a disaster
--> Do you mean sound quality is not as expected?
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08-11-2020 04:02 AM