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Asus Zenfone max pro m2 chrome and Gmail crash

Jer
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone max pro m2
Firmware Version:Newest Android 9
Rooted or not:No
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):Chrome, Gmail
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.
~UPDATED: FIXED~
To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!
Thx to all of your replies guys!
59 REPLIES 59

mistryk78951
Star I
I am facing the issue in almost all the applications

ichliebdich
Star I
Experienced the same problem on my zenfone m2 pro. Reset CHROME to factory state (uninstall updates) helped. Thanks for step, never through that chrome api is used in so many apps, as gmail, mobile banking, paypall, outlook etc..

Mal som rovnaky problem. Staci resetovat chrome do tovarenskeho nastavenia a problem pominie. Kvoli tomuto padali skoro vsetky aplikacie. Niejaka zla verzia chrome co vydali 20.5.2020.

herambkore
Star I
Hey Shi

Same problem here with my Asus Max Pro M1! Anything related to gmail is crashed! Also my instagram. Downloaded a scheduler app, trying to connect to my Instagram but it just exit to home! Chrome cannot be used. Was trying to use Microsoft Outlook instead of Gmail, but I can't even add my account to the app. (P.S I already tried to uninstall and reinstall a couple times but it just didn't work)


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SledgeHammer
Star I
Is the problem solved with the new Chrome update? Anyone tested?

Jer
Star III
SledgeHammer

Is the problem solved with the new Chrome update? Anyone tested?


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Yes it solved, check out this thread's first page!