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Asus Zenfone max pro m2 chrome and Gmail crash

Jer
Star III
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone max pro m2
Firmware Version:Newest Android 9
Rooted or not:No
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):Chrome, Gmail
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I don't know why, but my chrome and Gmail always crash. Everytime I want to search or check my email, these two apps always crashed! I alr do force stop and clearing cache, but it all didn't work! Please help me if you know how to solve this problem. Now I use mozila Firefox because i cant use my chrome.
~UPDATED: FIXED~
To fix this issue, you just need to uninstall update the chrome app on setting, after that, you can update the latest version of chrome at Google play store! It's stable and this bug is fixed!
Thx to all of your replies guys!
59 REPLIES 59

Shubham1103
Star I
rickoaxeldinata

Guys, I just realized that I can't open my wps office too! It always crash! And I speed test app(by ookla) is crashing too! Is this my device problem??


View post
Can you check, whether other apps are working after disabling google chrome and restarting the mobile, just to confirm this problem is due to google chrome or not

Shrirang
Star I
Not only gmail and chrome but many apps like dictionary, skype, amazon, indian express and many more are crashing since this morning. I tried to fix this with traditional remedies like updating apps, reinstalling them, restarting phone for twice and finally doing factory reset. Unfortunately everything failed and nothing worked. It seems like there is problem with the last update or some other issue with the software. Did anyone get any solution to this?

floren_marc
Star I
All my apps connected to google also crashes. I think their is. Bug on the new update.

roncliffeaong
Star I
I'm experiencing the same thing..all google apps are not working properly..for some reason my Scribd app isn't either.

hazrul07
Star I
max pro m1..my banking apps, gmail experiencing the same thing..