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Asus Zenfone max pro M2 beta version many problem

SamirRanjanPadh
Rising Star I
Asus Zenfone max pro M2 Android 10 beta update battery drain , not fast charging late charging , all ways force stop, many Android 10 feature not working , pubg playing battery backup low , camera quality low after update,
16 REPLIES 16

Y_ASUS
Zen Master I
Hi Kobe_24,
Is your phone ZB601KL or ZB630KL? 
Please provide your firmware version: Settings > About phone > Build number.
We would like to understand whether you're using the ASUS original charger. We suggest that you try with new cables and check again. 
Please also note that "fast charging/charging rapidly" appears after a few minutes when you plug in your charger. Please make sure to check your lock screen after a few minutes.
Furthermore, there are some scenarios that may affect the fast charging status: 
A.   If the system is under high resource usage (high temp) or the battery level is over 85%, the device will trigger a protection mechanism, which lowers the charging current.
B.   Check if there is some object or stain in the charging port. We recommend to use a soft brush to clean the charging port.
C.      We recommend to test charging in safe mode. How to enter safe mode: https://www.asus.com/IN/support/FAQ/1005163
If in safe mode, the problem is not observed, the system performance may be affected by 3rd apps. We recommend to factory reset the system. 
If the charging status is still unstable in safe mode, we recommend to go to repair center for further checking. 
If the problem still appears, please tell us at which battery levels does fast charging not work.
Thank you.

Y_ASUS
Zen Master I
Hi ananthu,
The only problem now I m facing is the low sound of speaker:
Does it appear on system notification/ringtone/media? If media, what app/app version are you using? Do you have a music link you can provide as an example? What's the volume level that you feel too low? Was it lower compared to Android Pie or which version?
a black bar present at the bottom: 
Could you tell us which app/your navigation bar type/ display size?
Thank you. 🙂

Y_ASUS
Zen Master I
Hi ananthu,
An updated Android 10 version WW-17.2017.2006.429 has been released.
We have improved sound volume and quality in this version.
You may manually download from our website: https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB601KL)/HelpDesk_BIOS/
Thank you and have a nice weekend 🙂

SamirRanjanPadh
Rising Star I
When Android 10 stable update for Asus zenfone max pro m2 when not give any update

SamirRanjanPadh
Rising Star I
Asus zenfone max pro m2 Android 10 stable update asus too much late testing beta version update seen January 2020.
6 months are here but not provided full android 10 stable update why late asus