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Asus Zenfone Max Pro 1 Shuts at ASUS Logo. No Access to Recovery. Only CSC Fastboot available

charlyjohnybrav
Star III
Model Name: Asus Zenfone Max Pro M1.
Firmware Version: Dont Know.
Rooted or not: Not.
Frequency of Occurrence: Yesterday.
========================================
I have an Asus Zenfone Max Pro M1 device. Few hours back, it shutdown suddenly and i cannot reboot it. What all i tried are:
1) When i try to Restart, it shuts down after showing asus logo. 2) When i try to access Recovery Mode by pressing Volume Down and Power Button, it shuts down after showing asus logo.Hence cache cannot be cleared 3) I can Access CSC FASTBOOT MODE. But no Developer options enabled.
Can someone help me on how i can get my datas back in this situation? all tutorials on web says my issue will be due to corrupt files. I am ready to factory reset my device. But my data is precious. Confidential Office files have to be retrieved. Any ways?😪
27 REPLIES 27

Speaker sound slow

edel27weiss
Star I
The same issue happened to me!!! Please help!

edel27weiss
Star I
kprsnt

https://zentalk.asus.com/en/discussion/27201/asus-zenfone-max-pro-1-shuts-at-asus-logo-no-access-to-...

Simple

Unlock bootloader then flash twrp

Then flash custom rom

U can find all these in XDA forum


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I am stuck with "flash twrp" step.

AJ1
Rising Star II
Try to charge it & while charging try to reset it. Steps to reset phone: when phone is switch off -> Press Power + Volume Down button, When phone turns on release Power button only & not volume down button -> you will get menu option -> from there click on reset menu.

pkatkade29
Star I
THANAKUMARES

@Sanju @Sanju @charlyjohnybravo @sushantnehul

I went to ASUS authorized service center, they also checked and put OS android 9 and 8. its not working. They said might be a motherboard issue. So They advised me that instead of changing the board, please buy a new mobile.


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kya solution mila