Please tell us some basic information before asking for help: Model Name: Max Pro M2 ZB630KL Firmware Version: .075 Latest firmware released for Pie users Rooted or not: No Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): System update In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================