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Android 10 beta update

ZT-777d7976
Star I

‎07-15-2020 07:38 AM

Hi asus I have installed the android 10 beta update today. But now I cannot make any cellular calls neither recieve. Whatsapp call is working luckily. Please fix this issue.
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2 REPLIES 2

veeharish2005
Zen Master I

‎07-15-2020 09:09 AM

guptashivam147258369@gmail.com

Hi asus I have installed the android 10 beta update today. But now I cannot make any cellular calls neither recieve. Whatsapp call is working luckily. Please fix this issue.


Android 10 beta update
Can you tell the build number and the model of your phone
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Y_ASUS
Zen Master I

‎07-16-2020 07:04 PM

Hi guptashivam147258369@gmail.com,
Please tell us your zenfone model and firmware version.
Could you show us a screenshot of Settings--> Network & internet --> SIM card.
Please try resetting your network settings and try again. (Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth)
Please try reinstalling your SIM card.
Please also try the troubleshooting in this article: https://www.asus.com/support/FAQ/1010441/
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