Hi
jahir1378mynThank you for your asking, kindly backup your data and perform the following steps below
Download WW-17.2017.2006.429 from the official website in PC>put the file into the micro SDCard>insert the micro SDCard in the phone>power off the device>long press power key and volume down key>feel the vibration>stop pressing the volume down key, still pressing power key>enter recovery mode>stop pressing power key>use "Volume Down/Up key" to select menu on the screen. Choose "Apply update from external storage", and then press "Power key" to enter the selection.>choose the file>Wipe data/factory reset>yes>Wipe cache partition>yes>Reboot system now
#ZB602KL Firmware Spot
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/# Android 9 to Android 10 unexpected password key in request
https://www.asus.com/support/FAQ/1042350