Hi
adarshcelettil@gmail.com,
For sound quality problem, could you tell us does this appear on wired earphone/bluetooth headphones/phone's speaker? What app/app version are you using? Do you have a music link you can provide as an example? Could you describe in more details about the sound quality problem?
Regarding Game Freezing and Lagging, please try reinstalling the app. If the behavior still remains, please tell us the app/app version/ detailed steps you performed/ screenshot or short video
Thank you
🙂