[.438 beta 5] Fix your s**t software

[Anonymous]

After upgrading to beta 5 .438 version from stable pie .087 the device is not certified and many DRM content protected application becomes unavailable.

[pvkrishnanunni]

drshtmstry

https://zentalk.asus.com/en/discussion/comment/147163#Comment_147163

1. I have never repaired or opened my phone in neither service center nor outside. Never changed motherboard.

2. I haven't unlocked bootloader. Or used custom rom for that matter.

3. I have tried downgrade & upgrade 2 times since the firmware was launched. But even after waiting for 1 week, it still shows uncertified. And this is not only me, others on the forum are also reporting same thing.

According to google search, if the update is not signed and verified by Google, then CTS profile don't match & device fails SafetyNet test.

This is common for custom ROM because they are not approved by Google. But this is an unexpected behaviour for stock ROM provided by company.

Please get your builds approved by Google before releasing them publically.

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This issue is not faced by everyone. I have upgraded to version 438 from .87 pie. I didn't face this issue

[#3]

pvkrishnanunni

https://zentalk.asus.com/en/discussion/comment/147186#Comment_147186

This issue is not faced by everyone. I have upgraded to version 438 from .87 pie. I didn't face this issue

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This issue is also faced by mee
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[2021/01/26 edited by mod @Christine_ASUS]
Added Info: raushanpandit718 reported that he got certified automatically on 22th January.

[pvkrishnanunni]

kumardaksh314

https://zentalk.asus.com/en/discussion/comment/147225#Comment_147225

How did you upgrade? Then tell us instead of simply telling you didn't, that doesn't help. Many people still has this issue & few don't.

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I downloaded the package from asus website and placed on root folder of internal storage. Then the update got detected and I updated it.

[Anonymous]

Sent all the screenshot & imei, serial number etc details to @Christine_ASUS and after that she told me to downgrade to pie.
In pie also sent all the screenshot of Device certified & safetynet passed to Christine.
Let's wait for maximum of 2 months. After that it's not worth it. After 2 months, I plan to unlock bootloader and move on to custom rom like many other users.

[VXP]

@Christine_ASUS
This bug is present on a few phone revisions. Zenfone phone revision - is a first two symbols of your serial number. Mine is K2, but unfortunately I'm too afraid of upgrading to A10 beta to test this issue.
I know that J8 (and sometimes J9) revisions are affected by this certification bug.