Zenfone Live L2 Unlock Device Tool an unknown error occurs, which may be a network connection issue.

[lab44studio]

Please Help

This is my info:
Model Name: Asus_X00RD
Firmware Version: IN-15.07.1810.28
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Unlock Device Tool V9.2.0.0_200807
Android Version 8.0.0
Error message: " an unknown network error occurs, which may be a network connection issue, please wait and try later ".
I tried with both wifi and mobile data good connection
Please help me

[ZenBot]

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