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Zenphone 9 Touch screen haywiring and locking out all other actions

Rafitaffy
Star I

Model Name: Zenphone 9
Firmware Version: (cant use device to find out)
Not Rooted
Frequency: Constant, even after reboot

After the recent most update, occasionally my phone would freeze for a while but then go back to working as normal. However this started happening more frequently and for longer periods. Now it's almost possessed in its actions. After it's left on a page it just randomly swipes and taps. Its now unusable.

My guess is its either registering old taps but the actions keep going hours after the fact, therfore new ones entirely, Ive been monitoring for an hour now and it just keeps doing non patterned movements and I cant keep it open for too long as it starts jumping to my email and messaging apps.

What can I even do at this point?

5 REPLIES 5

They dont let us to downgrade android version. They dont help us. We are alone. Asus not solve users problem. For me Asus finish