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Zenphone 9 Touch screen haywiring and locking out all other actions

Rafitaffy
Star II

Model Name: Zenphone 9
Firmware Version: (cant use device to find out)
Not Rooted
Frequency: Constant, even after reboot

After the recent most update, occasionally my phone would freeze for a while but then go back to working as normal. However this started happening more frequently and for longer periods. Now it's almost possessed in its actions. After it's left on a page it just randomly swipes and taps. Its now unusable.

My guess is its either registering old taps but the actions keep going hours after the fact, therfore new ones entirely, Ive been monitoring for an hour now and it just keeps doing non patterned movements and I cant keep it open for too long as it starts jumping to my email and messaging apps.

What can I even do at this point?

5 REPLIES 5

Rafitaffy
Star II

I should also say the volume and power buttons are the only things that are very responsive

Rafitaffy
Star II

It had just stopped 10 mins ago, had a minor episode again the first few minutes after I put in the SIM again and a little episode on whatsapp. I took it super slow and its been alright. ALSO it might be an issue with Nova launcher? I hear it has issues with Andriod 14?

abdullah_kara
Rising Star I

They did not service zenfone 9. They did not solve our problem. My zenfone 9 not work. 5 months i could not use. Not stable work. Sometimes can call sometimes can not call. Mobile  İnternet to not work stable. We want to downgrade android 13. Asus getting  Very foolish company 

Maybe rooting to another OS would be the option?