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ZenFone 9 "Screen cast" or "Cast to" Not working

Netbox
Star III
Please tell us some basic information before asking for help:
Model Name: ZenFone 9 (UK Version) 16GB/256GB
Firmware Version: WW_32.2050.2050.29
Rooted or not: NO
Frequency of Occurrence: ALWAYS
APP Name & APP Version (If your issue relates to the app): SCREEN CAST
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

Been trying to get the Android 12 "Screen Cast" feature to share my phone's screen but without success.
I've not really tried until today but it seems this feature isn't working.
I am connected to the same WiFi network as other devices and can "see them" to try to cast but am unable to get them to connect.
It just stays in the "connecting" state forever.
Router model Asus DSL-AX82U updated with latest firmware.
I've tried on my Lenovo tablet and other phones in the house and they all work fine but my new ZenFone 9 (Android 12) just won't connect.
My phone is updated with the latest software version (WW_32.2050.2050.29) and is completely stock, none rooted etc.
It seems that it will not connect to any "Google" products on my network.
I've rebooted everything and everything is working fine on my network except this ZenFone 9 will not screen cast.
It seems to be isolated to "Google" products (although I only have one none Google product on my network to cast to).
I have Google Chromecast 4K Ultra (old version), Google TV Chromecast 4K (new version), Google Nest Display, Google Nest Mini (speaker) X 3 and NONE of them will connect
However I CAN screen cast to my Samsung TV which works fine.
So there's obviously something wrong with the Google products and this phone/firmware
As mentioned my other tablets and mobiles in the house all DO screen cast to these Google products.
Any help would be appreciated.
I just updated the firmware this morning to the latest software version (and rebooted) so not sure if that has broken this.
I do know last week (at my work) I COULD screen cast to the Google Nest Mini speaker and that worked ok (Asus RT-AC68U). But now I cannot connect to my home Google Nest Mini speaker. So am wondering if something has happened with this last updated???
Any help would be appreciated.
23 REPLIES 23

Aligosla
Rising Star I
I don't have Google TV, just a Google Chromecast and it works fine, I was able to send screen without problem. Works with Xiaomi MiBox too

Netbox
Star III
Kazionator

/Delete this please


View post
Why delete this if I have a problem and it's not working???

Just because someone's system works doesn't mean it's the same for everyone.

There obviously IS an issue because I am unable to cast from my ZenFone to my Chromecast Ultra and Chromecast With Google TV and Nest display and nest Mini speakers.

However I can cast to my Samsung TV

So there is a problem somewhere which is causing this.

Just requesting it gets deleted doesn't solve anything. Thank you

Why not offer some advice "Kazionator" ????

My ZenFone is connected to my Asus DSL-AX82U via WiFi 6, 160MHz (although I have tried 80MHz too) and all other devices are connected via WiFi 5 AC 5GHz, but that's the same for my TV as well. The TV works but not the Google devices.

Just seems very strange and I could screen cast the other day when at work. That was to a nest Mini speaker using screen cast (obviously just got audio output but it worked) that was with an Asus RT-AC68U on WiFi 5.

Will check on Tuesday if I can still screen cast to that. But it looks like something has broken with this last firmware update for me.

Also I CAN cast YouTube and VLC media content from my ZenFone 9 to all my devices (including the Chromecasts) without a problem.

It's just the built in Android "screen cast" that won't connect to the Google devices. But there is nothing to configure or any way to change any settings. It should just work.

I noticed other people with the ZenFone 8 mentioning similar problems with this feature with Android 12 and their devices which were sorted out after the next firmware update.

Netbox
Star III
Kazionator

/Delete this please


View post
Why delete this when it's a problem???

It's not working and was before the update.

Just because someone's works doesn't mean everyone's does.

sonoro
Star III
Netbox

https://zentalk.asus.com/en/discussion/comment/234787#Comment_234787

Why delete this when it's a problem???

It's not working and was before the update.

Just because someone's works doesn't mean everyone's does.


View post
Kazionator surely didn't mean to delete your topic, but his own text, as he probably posted an answer to the wrong topic. Did already happen to me as well and I couldn't fully remove my comment then 😅