I called Ultra Mobile, an MVNO that uses T-Mobile’s infrastructure, to cancel their service. My reception had been spotty, I had been missing calls/texts, and I was unable to use data reliably when out and about. The rep told me that, since T-Mobile made recent improvements to their cell towers, my phone is no longer compatible/supported, and that I would continue to have the same problems even with other carriers unless I bought another device.
Does anyone know if this is true? Has anyone else had similar problems with the Zenfone 9? Is this a software problem I can solve by installing something? If I bought another Zenfone (or the Fairphone 6 which I am considering) would I have the same issues?
