cancel
Showing results for 
Search instead for 
Did you mean: 

Zenfone 9 issues

usrb
Star III

Model Name: ASUS_AI2202

Firmware Version: 33.0804.2060.189

Rooted or not: not rooted

Frequency of Occurrence: often

APP Name & APP Version (If your issue relates to the app): latest version


Hello, I just bought this device, Asus ZenFone 9 256 GB storage 16 GB ram, and I think it's overall amazing, it works very good for many things but for other things it doesn't. I wouldn't return it or sell it, because the hardware it's good so I expect that these things would be fixed.
I list things that I currently don't find good in the phone:

-video recording in 4k 60 fps freezes sometimes and it skips some frames, so the video output is not 60 fps but less

-using front camera with flash inside social network is trash. If I open facebook or messenger and try to take a photo in dark conditions with flash from the front camera the results are very bad. When taking pictures, it doesn't shoot at the right time with the flash light and therefore the photo comes out dark and of low quality. While in Instagram it manages to take the photo at the right time but the quality is lower than the main camera app.
I have none of these problems with my Galaxy S9.

-the nav buttons, home, recents and back are too small and many times thet don't get pressed, they should be higher. At least give the possibility to choose the size.

-sometimes have to press more times in specific point to get the touch working. Seems like it misses some touches.
After I typed a word, if I try to get the cursor between some letters, it gets in the wrong position. Therefore by pressing on a word in a certain position, between two letters, the cursor is not positioned in the correct place. I don't know if it is because the sensitivity is very high and good but this is not happening on my Galaxy S9 which is very accurate at it.

-taking pictures in low light conditions takes a lot of time and sometimes the photos are blurred. Also with front camera.

-vibrating when reaching the end or the beginning of a page is not necessary, so should be deactivable

-the animations duration speed chosen in settings -> display, 0,5x , 1x , 1,5x , 2x , etc. if I choose 0,5x sometimes it will return to 1x on its own. This happens especially if I change visualization and text size

-pressing recents button continually will bug it and then the button will not work anymore until the phone is restarted. Also sometime double tapping recents button open the same app viewed in that moment and not the previous. I upload a video for this issue

- selecting split screen for some apps will cause sometimes a bug that when pressing recent button one app that was in spilt screen will create glitches that stays on the screen

-using an otg connection with an USB stick which contains photos and other multimedia files blocks the visibility of files in the gallery and also makes the device running slower and it lags a bit. The usb stick content is still visible through a file manager the gallery gets blocked

-status bar should have an option to show all the icons it can and not only 3 because there is blank spot where they could be showed. Also if I choose to see network speed in status bar it isn't showed in vertical screen mode because it limits the number of the icons

So these are the actual issues but sometimes I can see other ones. I will report them if I find them.

I expect Asus fixes these. The phone is still fresh and I expect good updates for this device.

Also with Android 14 I would like to see a bugs free rom.

6 REPLIES 6

usrb
Star III

Some issues are still on the device. As said before, recent button stops to work.

How to reproduce: open chrome then open another app. When using chrome, starting to switch to the other app through recent button, sometimes will not change the app. It will keep to stay on chrome and if pressing recent button continually, it will get bugged and stop to work. The last video I posted shows how. I see of there are others.

usrb
Star III

After some hours, all the issues appeared again, issue with the microphone during the calls and recent button stopping to work. This happens when swapping from the chrome app to the previous with recent  button. Sometimes it doesn't swap and and if the recent button is pressed fast it stops to work.