Zenfone 9 is no good to me on T-Mobile

[msimonds]

I purchased this phone because it's a great product and I thought that since I was buying the US version it would work perfect because it has all the bands. I've come to find out that on T-Mobile it's missing three out of the four 5G bands. Now I know why I keep dropping calls and people can't hear me if I would have known it did not have all the bands because I trusted Asus to include those, then I would not have purchased. This phone. Is no good to me. I had to buy a pixel pro 7 and it works perfectly on T-Mobile and it has all the bands are required to work in the United States on T-Mobile. I'm very disappointed with ASUS

[msimonds]

It actually is missing four of the five 5G bands. That's really sorry

[keren_ASUS]

Hi @msimonds

can you verify that you have the C version of the Zenfone 9? Also, please let me know what band spec/number you say is missing. Also, the following are the specs for the C version (US Model):

C version
DC-HSPA+ (DL/UL): 42/5.76 Mbps ;
LTE DL 6CA (DL/UL): 2000/211 Mbps;
5G NR FR1 (DL/UL): 4.5 Gbps/ 0.9 Gbp

5G Non-Standalone (NSA): n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n66, n71, n77, n78
5G Standalone (SA): n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n66, n71, n77, n78
FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 20, 25, 26, 28, 30, 66, 71)
TD-LTE (Bands 34, 38, 39, 40, 41, 42)
WCDMA (Bands 1, 2, 4, 5, 6, 8, 19)
EDGE/GPRS/GSM (2, 3, 5,  8

[ZenBot]

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