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Zenfone 9 Camera Problem

ferizan
Star II

I suddenly have this issue on Zenfone 9.

Whenever I open camera, it's lagging. even when I move my phone a bit, it's lagging again. I dont know what's happening right now.

Frustrating whenever I want to take a picture of something

#Zenfone9 #Camera #ZenfoneCamera

24 REPLIES 24

Hi @Mansi_ASUS 

Here's the link for the log and the video for the issue that I uploaded it :

https://drive.google.com/drive/folders/1S5fiiekGxbvoMf1MDEQw0o2gj2C4iGBb?usp=sharing

Hi @ferizan,

I have forwarded the log to the R&D team. I'll get back to you once the log has been analyzed.

I have the same problem. What I do?

Philzer1
Star I

I have the same issue since about one month. 

Here a recorded log: https://drive.google.com/file/d/154thF2euORBxSMkJ-KH4J-Xex_Y_j6TM/view?usp=drivesdk

 

 

TrenerCZ
Star I

Hello, I also have been having issues with the camera for several months. I even followed some guides, but nothing helped. The only way that worked for me is to leave the Zenfone 9 completely turned off for a few minutes. I am sending a video and a report. 

Can you help me?

https://drive.google.com/drive/folders/1I5ZdyXevUTH54Z0yqSMTCRB0EsbapLUe?usp=sharing