12-19-2022 06:41 AM
01-12-2023 04:46 AM
I had forwarded the issue to R&D, and the team requires the following information from your end-
1. Which network operator do you use?
2. When did you first notice this issue? (EX: After some FOTA update )
3. Does the issue occur during the start of the call, or in the middle of a conversation
4. Does this happen while calling through third-party apps too? (EX: Line, Whatsapp)?
Aside from the above queries, can you please share a log file, as it'll help determine what triggers the issue?
02-11-2023 12:59 PM
i have the same mic issues as desribed above. And it seems that I am not alone.... see the link below:
I could hear people just fine, but the other complained that they heard me occasionally with crackling noises & in a low quality. When I use bloototh ear buds the issue disappears. I tested my mic by recording my voice and here the mic is working correctly. The issue appears only during a call. The issue exists since I bought the phone and any of the updates did not resolve it yet. I did not try Whats up or third-party apps.
I use Android 13 with the system update 33.0804.2060.88.