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Microphone, notifications, Camera issues

absartariq123
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: 2040.2040
Rooted or not: Yes. But issue was there before root also
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Latest Duo Lingo, Falou etc
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

MIC ISSUES:
- While mic works fine on camera, calls (Both on/off loudspeaker), 3rd party camera apps, whatsapp recording, the mic doesn't work at all with some apps like Shazam, DuoLingo or Falou. This is bringing me on my nerves!
NOTIFICATION ISSUES
- Even when notification sound is turned to zero, some apps like facebook notifications make sound. I don't understand why it is following the ringer volume and not the notification volume.
- When I get a notification while I am using an app. The app dissapears and I see the homescreen wallpaper until the the pop up notification is gone or swiped. [Automatically fixed. Don't know how. It wasn't an update]

CAMERA ISSUES
- Camera shutter is slow af. A minor movement of the subject ruins the image. Cannot take pictures of little kids or pets at all!
-Camera oversharpens images. Much more than Pixels. Mostly its okay but it ruins some pictures everyday.
- Smoothes skin too much in portrait mode, even when beauty mode is turned off.

While there are other issues too, I find these to be fixable and most annoying.

Asus please look into it!


15 REPLIES 15

Mansi_ASUS
Moderator
Moderator
Hey @absartariq123, thanks for bringing this to our attention, we've forwarded the issue to the R&D team.

Rafriki
Star I
I have noticed that sometimes, on calls, they tell me that they suddenly do not listen to me, with perfect coverage and without moving. I do not know what can be due.

It happens to someone else?

absartariq123
Star III
- correction: "5G wouldn't shift to 4G sometimes. That would lead to missing calls (both telecom calls and whatsapp calls)" It could be battery optimization/background management problem because other notifcations are also delayed. A lot of times I would receive notifications upon unlocking the phone.
So I have turned off "background app management." Will test it a few days and let you know the results.
Also testing with "auto 5G" option in the settings to figure the problem

absartariq123
Star III
- Setting search is slow. Sometimes it wouldn't search at all:
https://drive.google.com/file/d/10MsnpzBn3YZlurxB42edyEwWWnTCUYdN/view?usp=drivesdk

gurpz1
Star II
I'm not rooted and also have been experiencing bad microphone quality. Since switching from my Pixel 3, regardless of how I make a phone call people tell me they can't hear me or my voice is muffled.

Is anyone taking a look into this?