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HELP NEEDED: touchscreen broken, how do I get data off my Zenfone 9?

patrickmeyer
Star I

Dear Zenfone community

After leaving my Zenfone 9 in the sun, the touchscreen is broken. Consequently, I cannot log into my phone anymore, and I cannot connect it to my laptop either.

Is there any way to get the data off the Zenfone 9 without a functioning touchscreen?

Note that I cannot even turn of or restart the phone, since input via touchscreen is required for that operation too...

I appreciate any guidance on how to proceed!

Cheers, Patrick

1 REPLY 1

gruber_69
Star II

If you can see anything on the screen connect USB mouse, you may need OTG adapter to do it.