Flashlight in front camera not working
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10-08-2022 06:40 AM
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW_user_32.2040.2040.28
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): WhatsApp, instagram, telegram, any app that uses the front camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After the last update, from the month of October, When you take a photo with the front camera and flash, the screen turns on completely, but the photo is taken after the screen turns off. Therefore the photos come out dark and without flash. It happens in all the apps that allow you to take photos with the front camera
Model Name: Zenfone 9
Firmware Version: WW_user_32.2040.2040.28
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): WhatsApp, instagram, telegram, any app that uses the front camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After the last update, from the month of October, When you take a photo with the front camera and flash, the screen turns on completely, but the photo is taken after the screen turns off. Therefore the photos come out dark and without flash. It happens in all the apps that allow you to take photos with the front camera
4 REPLIES 4
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10-08-2022 06:52 AM
Like this
before the october update it was working fine. Please fix it
before the october update it was working fine. Please fix it
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10-12-2022 02:54 AM
Hey @kano212, thanks for bringing this to our attention. I'll forward it to the R&D department.
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10-27-2022 09:44 PM
Mansi_ASUSThe error keeps happening on WW-32.2050.2050.29Hey @kano212, thanks for bringing this to our attention. I'll forward it to the R&D department.
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please correct it
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12-03-2022 10:00 AM
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