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camera gimbal broken / uncalibrated?

zedntwonoughts
Star II

1. Model Name: Zenfone 9
2. Firmware Version: WW_33.0804.2060.88
3. Rooted or not: not rooted
4. Frequency of Occurrence: always

The main camera starts vibrating when the phone is held still and the gimbal stabilizes. As long as the phone is moving (and the gimbal is moving with it), it does not happen - only when the phone is held still. It happens in all apps that use the camera. In video mode, the frame starts visibly shaking and the noise gets picked up by the microphone - see attached video.

There is no option to calibrate the gimbal in the Camera app. It is grayed out saying only "Calibration completed".

11 REPLIES 11

Return it. It's a hardware issue with the camera module. My new phone does not have this problem.

ZenBot
Community Manager
Community Manager
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