Bluerooth keeps disconecting for a few seconds when phone is idleing for few min.

[guyleegal]

Zenphone 9 built nu. 33.0804.2060.113 The Bluetooth keeps turning off for a few sec. and then turns on again when the phone is not in use for a few min, I know about the issue because my smartwatch warned me it was disconnecting from my cellphone. it happens 5 minutes after the phone is idling and keeps happening every few min.

I tried to factory reset, but it didn't help

[Mansi_ASUS]

Hey,
Can you please share a Bluetooth log?
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Bluetooth”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

[ZenBot]

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.