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BAD Speaker Quality on Android 14

Adrian82
Star III

After update to Android14, the speaker not balance. Top speaker (earpiece) louder than bottom speaker, that's make the notification sounds like mono speaker and sound quality so bad.

Android 13 have balance speaker, good bass and sound quality so good.

Hi @Mansi_ASUS please fix it to enhance sound and speaker quality, bring back sound quality like in Android13!

  1. Model Name: Zenfone 9
  2. Firmware Version: WW_34.0304.2004.108
  3. Rooted or not: Not Root
1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @Adrian82,

Could you please share an audio log?
Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type according to the type of issue you want to capture. “Sound, call audio, and recording”

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)