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A14 update version .87 still hasn't fixed fingerprint reader

MrAvenger
Rising Star II

So I've already mentioned this in the A14 beta testing forum

However the fingerprint unlock problem hasn't been fixed.

So what happens is sometimes (and a lot of times) when I touch the fingerprint sensor, nothing happens for a short period of time. After maybe 5 seconds it finally unlocks. Other times you see the triangle only from the navigation bar and nothing else..and then it finally unlocks.

I've never had this issue when on A13. And I've also done a full reset of the phone once .87 came out.

Asus can you please relay this to the technicians so they finally fix it.

1 REPLY 1

Mansi_ASUS
Moderator
Moderator

Hey @MrAvenger,

Can you please share a log and video recording of the issue?