02-03-2024 08:15 AM
At two weeks after going out of warranty(2 years and 2 weeks since bought), the phone bricked today while charging... I tried everything that s usually known in this situations: hold the power button for more than 20 seconds, power button+volume button(up or down ...)... nothing.
The PC won't see the phone if I try to connect it, if I connect the charger there's no LED light...
Any Idea what to try next? (I'm not worried about the phone but I m afraid that what's on it will be lost)
The phone wasn't hit, splashed or anything like that, it simply crashed... And it's sad the fact that it happened just after it went out of warranty, it's not ok, I've had lots of phones from various brands, all were kept in a decent state, like this one, and this is the first time it happens to me.
02-05-2024 05:34 PM
@Tom7
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
02-16-2024 09:21 AM
Please check this thread and add your device when you think this applies also to you. In doing so we collect this broader based issue with the ZF8 instead of having them all in separate threads.
To Asus and all owners of a dead Zenfone 8 - ASUS - ZenTalk - 405921