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wifi not work zenfone 8 after android 13 upgrade

beresyit
Star II

exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12

83 REPLIES 83

is it need to pay or free off charge? 

akimaizat
Star II

Screenshot_20230725-011827694.jpg

Screenshot_20230725-011923749.jpg

 I can't turn on my WiFi and hotspot. Try to reset WiFi settings but still not working. can you please help me how to fix this issue. 

Leon2
Star II

Well this is sad, it would be fine if this problem was caused by my own fault instead it wasn't, its sad to see how only some people have their problem solved yet here some of us left unresponded. If this is how asus handles their after sales with their zenfone i would never recommend others to try on the zenfone despite how good or perhaps decent the performance of their phones are. 

Volodymyr_444
Star III

I had the same problem after the last update in mid-May of this year, although I got Android 13 back in February or March, and the wifi worked. It seems that Asus "scored" on Zenfone 8, he made such a conclusion after communicating with technical support in Ukraine, there they say that there are no mass appeals on this issue, they definitely do not read ZanTalk, since they asked for references to mass complaints, and the moderators in this community everyone is given a link to an instruction that does not solve the problem!

Gregg
Star III

Last night, I did the android 13 update, and after, wifi is not working.  The unfortunate thing is, my phone doesn't have any warranty anymore 😞