02-05-2023 06:40 AM
exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12
02-11-2023 10:44 AM
Did you try to donwgrade to Android 12 back?
02-13-2023 09:45 PM
Hi were you able to resolve your issue?
02-13-2023 09:49 PM
Hello, @Hen2426 .
May I ask if you are having Wi-Fi problems in your current usage?
If so, please refer to [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? first to troubleshooting the problem you might have.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!
02-13-2023 11:50 PM
Already replied to your PM
02-14-2023 11:33 PM - edited 02-14-2023 11:34 PM
Same for me. I was using my phone as a WiFi hotspot under Android 12 yesterday. This morning I upgraded to Android 13 and the hotspot settings don't even appear when I navigate to the settings they used to live under. However, if I search for the hotspot settings, I can find them. Once again however, if I tap the setting on, it flashes but remains off. Same with Bluetooth tethering.
This is 100% an Asus software issue, not a hardware issue and not an issue that will be solved with a factory reset (I've seen others posting about this, and a factory reset didn't help them).
How can we get the Asus developers to fix this? It's definitely a bug.