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Unlock Device App won't work

janfrederickhel
Star II
When I try to unlock my Zenfone 8 with the device unlock app the app shows: " Failed to unlock your device. please try again later.[21003]"
screenshot-20221207-203423855.jpg

7 REPLIES 7

janfrederickhel
Star II
screenshot-20221209-070315331.jpg
I have seen similar threads with assistance from mods before...

janfrederickhel
Star II
So, now I got the Info from my local ASUS Service department that the Servers communicating with the unlock app are down. But they can tell me If and when they will be restarted....
WTF?
So maybe somebody here could tell me?


keren_ASUS
Moderator
Moderator
Hi janfrederickheller 
Can you send me a DM with the SN of your ZF8, the system version, and the unlock tool apk version? Thank you!

janfrederickhel
Star II
keren_ASUS

Hi janfrederickheller 

Can you send me a DM with the SN of your ZF8, the system version, and the unlock tool apk version? Thank you!


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Hi, thanks for the reply! I would love to, but can't figure out how to send you a private message here ;-(