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Storage access bug

edwardchirita
Star II
Hello. It appears there is a problem storage access to some apps, mostly games. I have tested this with two games: Call of Duty Mobile and Apex Legends Mobile. Call of duty mobile instantly crashes upon launch. I have emailed the developers but they haven't done anything. Apex Legends tells me I haven't given storage permission, even though it is enabled in the settings. In the settings, I can only give it access to media files and that may be the issue. I'd like to know if anyone else is facing this issue.
I am on the latest software update (31.1010.0410.72), not on any beta version and my device is not rooted. I am looking forward to steps to fix this issue or a software update to address this. Thanks in advance.
8 REPLIES 8

Mattias_ASUS
Moderator
Moderator
What I could recommend is to delete them and download them again, that way you'll be able to enable the permissions again.

edwardchirita
Star II
Mattias_ASUS

What I could recommend is to delete them and download them again, that way you'll be able to enable the permissions again.


View post
Thanks but I have tried that multiple times. Also tried clearing cache and app data of the games after downloading. The issue still occurs even after this.

Chrisdude
Star II
I might have the same!

I have an app that reads from an Shell script.
This shell script is located in the download folder (as it should be freely accessible).
However, once in a while the app is returning the answer that Permission to the file is denied. For days it goes well and then suddly I got this error.
When I reboot, everything works fine again.
I granted the app all the permissions , and indeed only access to media files can be allowed.
Strange irregular behaviour.

Chris

Mattias_ASUS
Moderator
Moderator
Out of pure curiosity, are you both on Android 12? Because I have heard about some apps having issues with it and the developers are at work to solve them.