Smart key for flashlight not working

[jim_olsson_se]

I have set up the Smart key for pressing the power-button twice to turn on/off the flashlight, but this is not working from a locked screen, but It works when the phone is unlocked.
When I press it I get the error message "Flashlight is currently unavailable", but if I use the flashlight shortcut in the notification menu it works (while in locked or unlocked mode).
This worked before but after some update it stopped working.

[mkumitsu]

Turning on flashlight by screen gesture like on Oneplus would be perfect.

[robybaggio11]

Do you have face unlock enabled? I don't know why, but the double press for flashlight does not work if face unlock is active.

[AmitGarde]

robybaggio11

Do you have face unlock enabled? I don't know why, but the double press for flashlight does not work if face unlock is active.

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Are you sure about this?? And glad that you found the real cause for the problem. Now it would be easy for developers to debug.
I think you should share logs and your findings with some video proofs to mods so that they can have a closer look at your issue. I will tag mods for you so that if developers find same reason within your logs than this issue should get fixed way sooner with future firmwares. @Anders_ASUS @CH_ASUS
Thanks!

[robybaggio11]

I didn't discover this myself, I just read about this in a telegram group, did a quick check that confirmed it, and reported it here.
If needed I could provide a video, I don't know how to provide logs, but I think everyone can check it for themselves, developers included. Maybe they already know about it, or maybe there is some reason, I don't know