Existing Twin Apps cannot access media storage after upgrading to A12

[weiquata]

After being "force" upgraded to Android 12,
WhatsApp running as Twin Apps has lost all media access to
/sdcard/TwinApps/Android/media/com.whatsapp/ (or /storage/emulated/2357/Android/media/com.whatsapp/)

I do not know if reinstall the Twin Apps (disable it then re-enable) will help, as I still looking solution to get back my WhatsApp data.
Since this directory is never be accessible (I have complained months ago and seems ASUS not likely to solve this), I cannot confirm whether the data has been removed during system upgrade or it is permission issue.

ASUS team, how?

[izani]

weiquata

@izani mind to share if you have your WhatsApp Twin App enabled/installed while upgrading to A12?

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Yup. I have installed WhatsApp TwinApp since day one (6-7 months ago). 100% OTA update.

[izani]

weiquata

https://zentalk.asus.com/en/discussion/comment/209576#Comment_209576

My case is worse, WhatsApp in TwinApp is unable to access its own media storage (after being upgraded to A12), hence local backup is not possible, not even backup to Google Drive.

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IMHO, TwinApp is not as good as other brand implementation such as MIUI Dual Apps.

[weiquata]

izani

https://zentalk.asus.com/en/discussion/comment/209629#Comment_209629

Yup. I have installed WhatsApp TwinApp since day one (6-7 months ago). 100% OTA update.

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Maybe I am really out of luck.
anyway, thanks for your info.