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Zenfone 7's New Android 11 Update Bug

chiaming2345
Star II

Model Name: Zenfone 7 128/8gb
Firmware Version: 30.40.30.93
Rooted or not: No
Frequency of Occurrence: Everytime
========================================
The bug that I recently found within the new Android 11 update is when I go to an application that has medias and can rotate the video while watching, the home gesture slider doesn't go to bottom of the current orientation of the phone and you can slide the place where the gesture is supposed to be on and go to recent apps tab, but the indicator is on the other side of the screen and vise versa .
For example : Play a video in Youtube and tap the fullscreen icon within the app, the video rotates but the home indicator stays where it should be when it is in portrait mode instead of landscape mode which is the fullscreen of most youtube videos, you can also slide the indicator where it is supposed to be in landscape mode and enter recent apps, but the indicator slider is in the bottom of portrait mode, you can solve this problem by opening the recent apps screen and just go in and out of the app, the process is a hassle though.
Also, I set my phone's orientation to portrait mode, I only use landscape while watching videos.
I don't know if anyone else is having the same problem as me, but I can't wait till the next update for this bug to be fix.
Thanks ASUS
67 REPLIES 67

ze_resende
Star III
I've updated via FOTA. Bug persists. It feels like the phone is half funcionable because then you Can't use gestures mode properly anymore. I've factory resetted, wiped data and cache from asus launcher, android webview, got back to A10 where everything was working fine then received the WW A11 FOTA update where absolutely nothing changed about this. Hope it's fixed next time. ZenFone 7 Pro here so I can receive an actual A11 stable update... 🙏

ze_resende
Star III
chiaming2345

https://zentalk.asus.com/en/discussion/comment/159978#Comment_159978

I do have a custom launcher set as default and I tried setting it back to Asus Launcher, the problem vanished when I'm using the native launcher, but are there any other way to fix this bug, cuz' I have been using NL as my main Launcher since Zenfone 2. (My first ever phone XD)

I really hope they fix this bug for the next update, because there will be no point of customizing default apps in the settings if your only bound to use the native apps.

Thanks for your suggestion tho.


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It actually doesn't matters, I've never used a third party launcher in my phone and that bug still happens to me too. It's ASUS, they have to build a new firmware with this fixed. Simply like that. And they will.

Anders_ASUS
Hall of Fame III
chiaming2345

https://zentalk.asus.com/en/discussion/comment/161034#Comment_161034

Not yet, and I have even tried using the stock launcher again, but the same thing happens, I hope the next update could get here sooner, this is really getting out of hand. Sometimes my phone will get stuck at one orientation when I am using it with another. It is hard to demonstrate, but it is the same as the one I had posted earlier but more laggy and sometimes would freeze on the spot.


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I've sent you a PM with log instructions so we can find out why this is happening to you