Please tell us some basic information before asking for help:
Model Name: Zenfone 7 Pro
Firmware Version: 30.41.69.89
Rooted or not: not rooted
Frequency of Occurrence: every few minutes
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi!
Since yesterday my Zenfone 7 Pro keeps shutting down every few minutes, when it is not in use or unplugged. The battery is fully charged and i've already done a full reset.
