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Connect a piece of usb c to 3.5mm jack

firasswat82
Rising Star I
Why when I connect the usb c to 3.5mm jack it shows me incompatible while the same piece works normally on several devices!!! Please find a solution or send an update
samsung-ee-uc10juwegus-usb-type-c-to-3-5mm-1500030.jpg


2 REPLIES 2

Gustav_ASUS
Community Legend III
@firasswat82 While a lot of generic third party adapters will work with the Zenfone 7 series, we can't guarantee full compatability with every product on the market. If you're able to, always test for comparability issues before committing to a purchase.

fear_dot_com_20
Rising Star II
Just make sure that the dongle you are buying has a Audio DAC. Otherwise it will not work with ZF7