First of all, be gentle to the other users ant try to speak in English (even by using Google Translator) . And I am done with "patronizing" now
🙂 At any time you can download the "downgrade (zip) file" to Android 11 from the Asus website. Keep in mind that this action will erase all of your data previously stored - and this could be painful if you cannot backup. You can try meanwhile various actions to recover, but I kindly suggest you to search how to do this instead of listen me.
In this forum the admins or moderators rarely respond, from a while. Therefore I'll suggest you to tag as many as you can (ex.:
@Irene2_ASUS ) , eventually they will respond. Cheers!