12-20-2019 07:30 AM
Solved! Go to Solution.
12-21-2019 11:58 AM
CH_ASUSSo i did do a full clean up and replaced the protector and everything and now it works lol. Thanks for the responseshttps://zentalk.asus.com/en/discussion/comment/35320#Comment_35320
Top right area is also where the proximity sensor is.
Try cleaning that area, if you cannot see any visual damage.
And the protector that's damaged, I would suggest replacing it as while it is on, it could interfere.
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12-20-2019 07:35 AM
12-20-2019 07:43 AM
12-20-2019 07:57 AM
CH_ASUSEvery time i try to flip it, either in snapchat, the camera or to calibrate it in settings i get the same message "The camera cant flip" or somehthing like that. The damage i got was in the top right corner, ive peeled off the protector a bit too see if the phone also was damaged but i cant see any damageDoes manual control of flipping work? (not the auto switch to selfie).
But if you try to use the manual controls in the camera app.
From the sound of it, it could be something causing the proximity sensor to trigger - and stop a camera movement.
Perhaps you can see where the damage happened on the protector - and that could be the culprit. Or any eventual case.
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12-20-2019 08:08 AM