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WhatsApp twin app attachment not opening.

brijesh1302
Star I
Not able to open any attachments ,not able to add contacts in twin app.
11 REPLIES 11

Anders_ASUS
Hall of Fame III
I will let our devs know. Thanks!

Anders_ASUS
Hall of Fame III
Btw, does anyone still have problem opening files with the latest firmware and if yes, what kind of file? We will look into the add contacts issue.

fjaviergj
Rising Star II
At the moment I do not observe problems to open them. There are only problems to hide them in the gallery, the ".nomedia" file has no effect in the images folder.
Thanks @Anders_ASUS for investigating the problem.

Anders_ASUS
Hall of Fame III
fjaviergj

At the moment I do not observe problems to open them. There are only problems to hide them in the gallery, the ".nomedia" file has no effect in the images folder.

Thanks @Anders_ASUS for investigating the problem.


View post
I'm not following. You want to hide the whatsapp album, or are you saying that other files than photos and videos showing up in the gallery app when browsing the whatsapp folder/album?

fjaviergj
Rising Star II
In the ASUS Gallery application you should not display the images in the Twin WhatsApp folder when the ".nomedia" file is included, however the images are displayed in the ASUS Gallery application.