05-07-2019 01:20 AM
10-23-2019 05:23 AM
praveennani101Try and see if this helps. Long press the camera icon -> press the app info icon -> Storage & memory -> Clear storageCamera app hangs and its takes lot of time in-between not able to open the camera, not able to see photo.
Any please help me
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10-23-2019 06:41 AM
neeraj.sanak@Anders_ASUS , if you can see above issue also. Then that would be really helpful for me as well as for other customers.Not able to click photo in pro mode using below parameter:
1. Select 48 MP
2. Set ISO 100
3. Shutter 4s
Camera app hangs and its takes lot of time in-between not able to open the camera, not able to see photo.
Note:
If i selecte less than 48 MP (i.e 12MP or 8MP ) its working perfectly.
Please let me know whether its is software glitch or hardware.
Regards,
Neeraj
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10-24-2019 04:43 AM
neeraj.sanak@CH_ASUS.. this is present in android 10 beta as well... camera becomes unresponsive for 4-5 mins... please look into it..https://zentalk.asus.com/en/discussion/comment/17919#Comment_17919
@Anders_ASUS , if you can see above issue also. Then that would be really helpful for me as well as for other customers.
Please let me know whether you are also facing same issue using pro mode in 48 mp and shutter speed is high.(more than 10 secs)
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10-24-2019 03:53 PM
10-25-2019 06:18 AM
neeraj.sanakI have the Zenfone 6 8g/256g.Not able to click photo in pro mode using below parameter:
1. Select 48 MP
2. Set ISO 100
3. Shutter 4s
Camera app hangs and its takes lot of time in-between not able to open the camera, not able to see photo.
Note:
If i selecte less than 48 MP (i.e 12MP or 8MP ) its working perfectly.
Please let me know whether its is software glitch or hardware.
Regards,
Neeraj
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