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Sms app eats up a hell lot of battery

sarathchandran1
Star III
Please tell us some basic information before asking for help:
Model Name: asus 6z
Firmware Version: . WW_phone-18.0610.2104.145
Rooted or not: not
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app): sms default app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I am facing a super fast battery draining issue ,i am sharing a screenshot of my battery usage status ,anyone please help me out
screenshot-20210726-075519373-281-29.jpg

4 REPLIES 4

Debasish_Sahoo
Zen Master I
You might need to change your battery but before that try factory reset once and check if it solves your problem or else you need to visit service center for battery replacement.

sarathchandran1
Star III
Why does the messages app taking too much of battery

fussion_ASUS
Rising Star II
Hi, we suggest you to please visit the nearest ASUS service center for better assistance. We request you to call the service center before visiting. Locate here: https://www.asus.com/in/support/Service-Center/India

sarathchandran1
Star III
I have fixed the issue myself uninstalled the update of the sms app so it stopped draining my battery