Please explain what this errormessage means

[prashanth]

Screenshot_20191124-170032899.jpg

[prashanth]

I restarted it again because of the home screen functioning issue(long press) and as soon as i restarted and opened whatsapp tge message appeared again
So i dont think this is app specific cause earlier screenshots you can see chrome is open

[CH_ASUS]

prashanth

I restarted it again because of the home screen functioning issue(long press) and as soon as i restarted and opened whatsapp tge message appeared again

So i dont think this is app specific cause earlier screenshots you can see chrome is open

View post

Ok, barring a system reset - (which might fix it) - we would need logs from you in order to identify the root cause.
Let me check back if a logcat is enough or if we need a device system log

[CH_ASUS]

In order to catch this issue, can you help us with a log?

You may use the built-in reporting tool ;

Enable Developer Options (let me know if you do not know how to do it).

In Dev options , Click "Bug report" -> Interactive Report.

Keep it running.
Try to reproduce the issue of the crash.
Once that happens - export the log.

Please note you may only share it via mail or Google Drive , share the drive link to me in PM (and make sure others can read the folder).

Thanks!

[prashanth]

CH_ASUS

In order to catch this issue, can you help us with a log?

You may use the built-in reporting tool ;

Enable Developer Options (let me know if you do not know how to do it).

In Dev options , Click "Bug report" -> Interactive Report.

Keep it running.

Try to reproduce the issue of the crash.

Once that happens - export the log.

Please note you may only share it via mail or Google Drive , share the drive link to me in PM (and make sure others can read the folder).

Thanks!

View post

Give me a mail address where i can send the report.
I never captured a bug in a log...so I'll tell u what i did
1.i put up a shortcut of bug report in power key
2. The moment phone restarted and came to lock screen again i pressed the bug report option in power key(its default is set to interactive report)....and by the time the error occured it was still running.

[CH_ASUS]

prashanth

https://zentalk.asus.com/en/discussion/comment/33229#Comment_33229

Give me a mail address where i can send the report.

I never captured a bug in a log...so I'll tell u what i did

1.i put up a shortcut of bug report in power key

2. The moment phone restarted and came to lock screen again i pressed the bug report option in power key(its default is set to interactive report)....and by the time the error occured it was still running.

View post

Could you share it to a Google Drive and then pass the link in a PM?